Talk to the IGP one team
Write to us about choosing a plan, a question in your account, or a legal or privacy matter. A few details up front help us give you a useful answer the first time.
What to tell us
Choosing a plan: what you sell, where your customers find you on Instagram, and how many people need access.
Agencies: how many brands you manage and how your clients approve work today.
A question in your account: your workspace name, what you were trying to do and what you saw. A screenshot helps.
Instagram connection or messaging: the Instagram handle involved and the feature you were using, such as publishing, comment replies or DMs.
Privacy or data requests: the email address on your account and what you would like us to do, such as export or delete your data.
What happens next
A person reads every message. We aim to reply within one business day.
If we need more detail, we will ask rather than guess. Sending this form does not subscribe you to marketing.
Where to write
Sales and plans: use the form on this page.
Support and product questions: [email protected]
Legal questions: [email protected]
Privacy and data requests: [email protected]
Keep it safe
Please do not send passwords, payment card details or sensitive customer information through the form or by email. We will never ask for your Instagram password.
Company details
IGP Global Solutions FZ-LLC
FDRK7851, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates